Refund policy

 

Every purchase made is nonrefundable and nonexchangeable. 

Missing a product in your shipment?

First, we apologize for the inconvenience. When this happens, we simply issue a store credit for the cost of the product paid + a portion of the shipping paid. 

For questions, please email info@thepinknookie.com with your order number and specific question. 

Customer services replies within 48 Business Hours between the hours of 9am and 5pm(Monday - Friday). Saturday and Sunday are not business days. The 48 hour window begins on the following Monday if the email is sent after 5pm on Friday.)

Last Updated December 2025